Worried that you'll click through our site for cash back but your earnings won't track? Wondering how long it may take to see your cash back in your account or when you should reach out for support? We've got you covered with a complete overview of the entire process.

How Does BeFrugal Cash Back Work?

BeFrugal makes earning cash back at your favorite stores just a click away. When you click on links from our website, it creates a special cookie in your internet browser. This cookie indicates to the store that you came from BeFrugal -- and it's how the store knows to report the sales and cash back you earned to your BeFrugal account. That being said, there are a few things to keep in mind when activating cash back.

• To earn BeFrugal cash back, you must be logged into your BeFrugal account.
• You can find retailers that are paying cash back and the amount of cash back they're currently paying on our site.
• Click on either the 'Shop Now' button or any cash back eligible coupon or deal to be taken to the retailer's website. Complete your purchase, and cash back will be added to your BeFrugal account within seven days.

How to Make Sure Your BeFrugal Cash Back Gets Tracked

Aside from the above steps, the easiest way to ensure successful BeFrugal cash back tracking is by installing our BeFrugal browser extension. This add-on applies coupon codes and activates cash back while running a built-in tool that disables conflicting extensions. These conflicting extensions can potentially override BeFrugal cash back cookies, which is the main reason for missing cash back.

1. Download the BeFrugal browser extension.
2. Disable conflicting extensions in the settings of the BeFrugal extension. Just click on the BeFrugal extension (which looks like a pig icon at the top-right corner of your internet browser), select "Settings" within the BeFrugal add-on dialog, and then click on "Disable Conflicting Add-ons."

Repeat this step periodically -- especially if you keep installing more add-ons -- to make sure new add-ons aren't overriding your BeFrugal cash back cookies.

Other Helpful Ways to Get Your Cash Back to Track

• When shopping via an internet browser such as Chrome, Firefox, Edge, etc., be sure to disable all AdBlocking and shopping add-ons, including coupons, cash back, price-comparison and donations extensions.
• If shopping on your iPhone/iPad in the Safari browser, make sure Safari does not auto-launch retailers' apps installed on your device. With the jump from Safari to an app, your cash back tracking cookie will be lost and no cash back will be earned. To avoid this issue, simply delete the app.
• Verify that your browser is set to accept third-party cookies.
• Begin your shopping session at BeFrugal with an empty shopping cart.
• Once you click through a cash back eligible link from BeFrugal, complete your purchase on the retailer's website in a timely manner without browsing other pages.
• When applying coupons, remember to use only those offered by BeFrugal. Using coupons from any other source may disqualify your purchase for cash back eligibility.
• Before using gift cards or store credit cards to pay for your order, always check the merchant's cash back terms to ensure that these payment methods qualify for cash back.
• Contacting a merchant to modify your order via email, the merchant's website, online form or phone will void cash back. If you need to change your order, it's best to cancel the entire order and then re-purchase through BeFrugal.

What to Do If You're Missing Cash Back

Most stores will report your BeFrugal cash back earnings within 24 to 48 hours of a completed purchase. Some retailers, however, may take up to seven days to report this. If after seven days you do not see cash back in your account or the amount of cash back doesn't meet your expectations, please feel free to submit a cash back inquiry. All cash back inquiries must be submitted within 60 days of the completed transaction.