Contact Us

To assist you, BeFrugal strives to respond to all appropriate requests on the same day when made before or during our office hours: Monday-Friday 9am-5pm EST. During holidays and weekends, all appropriate requests are responded to the following business day.

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Please describe the issue you are experiencing in detail. If you are having difficulty with a coupon, please provide the store name and describe the coupon offer so we can better assist you.

Please visit this page to submit a cash back inquiry.
BeFrugal is happy to help you save by connecting you with weekly online ads. Please know that if your feedback is for a store regarding how their ads are posted on their site, we encourage you to contact them directly. BeFrugal links to their weekly ad, but does not create their ads, maintain their site or send weekly ads out on their behalf.

With any cash back eligible purchase, cash back should appear in your account within 7 days from your completed purchase. You may use this form to share your proof of purchase for any transaction if you do not see pending cash back in your account after 7 days from the purchase date.

Cash back for travel purchases will be credited after the trip has taken place.

Let us know within 24 hours of your tracked sale through BeFrugal that a discount did not work. After we confirm the issue you report, we will add $5 to your BeFrugal account!*
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Please visit this page to submit a rate guarantee inquiry.

Read details about our bonus programs in Terms and Conditions.


Cash Back Payments will be sent within 1 business day of payment request.
Read our payment frequently asked questions to learn more.

Removing the BeFrugal Button is simple and can be done with just a few clicks. To uninstall the Add-On, please see instructions for your browser:

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