Top Frequently Asked Questions

  • Where is my cash back for the order?

    Most stores will report your cash back earnings within 24 to 48 hours of a completed purchase. Some may take up to 7 days to report this. If after 7 days you do not see cash back in your account or the amount of cash back does not meet your expectations, please submit a cash back inquiry. All cash back inquiries must be submitted within 60 days of the completed transaction.

    Note that for most travel transactions, cash back may not be credited to your account until up to 60 days after the reservation has been completed.

  • When do I get paid?

    Payments of Cash Back to members will be sent within 10 business days of payment request.

  • How do I earn cash back through BeFrugal?

    You have to login to BeFrugal and make a purchase with a merchant that offers cash back. Merchants that are paying cash back and the amount of cash back are identified on BeFrugal.

  • How do I edit my email/password?

    On the My Settings page, you can update your password and email address, as well as any other information about yourself.

    If you have not previously done so, you will need to confirm your email address to access your BeFrugal account.

    Changing Password
    If you cannot login to your account, on the Login pop-up, click on Forgot Password? You will then receive an email with a link that will allow you to create a new password.

    If you have already logged in, find 'My Account' at the top of the BeFrugal site and, on the My Settings page, click on 'Change Password.'

    Changing Email
    To change your current BeFrugal email, log into your member account. On the My Settings page, click on 'Change Email.'

  • How do I request my cash back?

    Visit Request Payment page of your account to request a payment.

    You need to accumulate the minimum amount, specified on the Request Payment page, to be able to request your cash back payment.

    You will receive your payment via check, PayPal or Gift Card. You can change your payment method on the My Settings page of your BeFrugal account.

  • Why does it take so long to get paid?

    Most stores allow 60 days for returns, exchanges and transaction reversals. BeFrugal doesn't receive payment until this period has passed. Once we get paid, we can pay you!

Befrugal's Pledge to our members:

At BeFrugal we are committed to helping you save.

We promise the best selection of working coupons, the best cash back rates and uparalleled service to our members. Membership is free; and we hope that you do all your shopping through BeFrugal.

- Jon Lal, founder of BeFrugal.com