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To assist you, strives to respond to all appropriate requests on the same day when made before or during our office hours: Monday-Friday 9am-5pm EST. During holidays and weekends, all appropriate requests are responded to the following business day.

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  With any cash back eligible purchase, cash back should appear in your account within 7 days from your completed purchase. You may use this form to share your proof of purchase for any transaction if you do not see pending cash back in your account after 7 days from the purchase date.

Cash back for travel purchases will be credited after the trip has taken place.

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